Frequently Asked Questions

MAKSAN Lift is an international manufacturer with around 30 years of history and more than 20 years of production experience in lifting equipment. Manufacturing takes place at our 20,000 m² facility in Ankara (Türkiye), with a full metalworking cycle plus assembly and testing infrastructure; our machines operate on projects around the world.

Our machines have been exported to more than 35 countries, and we sell and ship worldwide. With CE and EAC markings, our equipment meets the requirements of Europe, the United Kingdom, the Middle East, Central Asia, and other markets; destination-country standard equivalents are verified on a project basis.

We have an annual production capacity of 720 units (combined mast climbing work platforms, construction hoists, and industrial elevators).

We have five product groups: personnel and material hoists (EN 12159), transport platforms (EN 16719), material hoists (EN 12158), industrial elevators, and mast climbing work platforms (MCWP — EN 1495). Browse all groups on our products page.

The MKS Acrobat series offers load capacities up to 5,000 kg and speed options up to 90 m/min; in standard applications, working heights of up to 350 m are reached. Capacity, speed, and cage dimensions are configured per project. See our construction hoist page for details.

A construction hoist provides vertical transport; a mast climbing work platform provides a working platform along the facade. See our product pages and our detailed comparison guide (construction hoist, mast climbing work platform).

Because our machines are configured for each project, pricing depends on capacity, height, and equipment options. Complete the Quote Request Form and our team will contact you the same day.

Export shipments are handled worldwide through our logistics partners, with packaging and documentation aligned to international trade rules. Incoterms (EXW, FOB, CIF, etc.) are confirmed at the quotation stage.

Every quote is delivered with a technical report, application alternatives, and sample documentation — so customers see how the machine will be applied to their project before purchasing.

Yes. We welcome dealership and distributor partnerships worldwide and build long-term collaborations with companies that want to establish sales, rental, or service networks in their region. Apply via our dealership application form.

Yes — our products are durable investment assets designed for customers who want to build a fleet and generate rental income. We support investor customers end to end with machine selection, operator training, and after-sales support. You can also review our Türkiye rental service.

Installation, climbing, and dismantling are carried out by MAKSAN's own assembly teams or by persons and companies we authorize. On international projects, installation may also be performed by competent teams appointed by the Employer, with supervision support.

Every machine is delivered with a complete handover file including the user manual, product passport, method statement, job hazard analysis, and user instructions.

After a fault report, our teams generally arrive on site within 2–3 business days; repair time depends on the nature of the fault. If spare parts are required, supply time is added. Learn more on our after-sales services page.

Yes — remote access and online service support are optional features available across our product range; they speed up fault diagnosis for machines abroad.

Our products carry the CE mark and EC type-examination certificates issued by a notified body; with EAC marking they are also suitable for Eurasian markets. Our technical calculations undergo independent engineering approval.

Safety is not negotiable. Every machine is designed, manufactured, and delivered after on-site testing to meet the requirements of the relevant EN standard.

Yes — at our IPAF training centre and, on request, on the customer's own site anywhere in the world, we provide operator and installer training regardless of machine brand. Visit our training page for details and pre-registration.